Terms Of Service

Terms of Service - RetroPeak Solutions

Effective Date: 5/28/2025

Last Updated: 5/29/2025 (1:40 PM EST)

Welcome to RetroPeak Solutions (“RPS,” “we,” “us,” or “our”). By accessing or using our services, you (the "RPS Client," "Client," "Customer," "RPS Buyer," or "User") agree to comply with and be bound by the following Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.

1. Definitions

“RPS Client,” “Client,” “Customer,” “RPS Buyer,” and “User” all refer to any person who accesses or uses any part of our website, services, or products.

“Services” include, but are not limited to: FiveM assets (e.g., scripts, Fire/PoV cars), custom Discord bots, websites, game server hosting, VPS hosting, and custom commissions.

2. Account Creation & Identity Verification

  • Provide your legal first and last name;
  • Supply accurate and truthful personal information;
  • Connect your Discord account through OAuth authentication;
  • Optionally connect your FiveM CFX account for verification purposes.

Using fake names, pseudonyms, or misleading identity details may result in termination of services, revocation of licenses, and permanent IP bans.

3. False Claims & Abuse

  • Immediate account suspension;
  • IP address blocking;
  • Revocation of all services and licenses;
  • Possible legal action and reporting to relevant authorities.

4. Data Collection & Use

  • First and Last Name
  • Email Address
  • Date of Birth
  • IP Address
  • Discord Account ID (via OAuth)
  • FiveM CFX ID (if connected)

This data is stored securely and is never sold or shared with third parties outside of legal obligations.

5A. Refund Policy

Digital Products

  • The request is made within 72 hours of purchase;
  • The license has not been activated;
  • The product has not been downloaded.

No refunds are given after license activation or download.

Hosting Services

  • The request is submitted within 72 hours of payment;
  • The request is made before the service renewal date.

Custom Work

  • Refunds for custom commissions are evaluated on a case-by-case basis. No refunds are guaranteed once work has started.

Refund Methods

  • All refunds are issued as store credit you may request to have the refund issued to your initial payment method but this is not guaranteed and only a Directors (Devin G., Andrew M.) can issue a refund to your initial payment method and each client may only receive up to 3 refunds per year 2 credit refunds and 1 bank/paypal refund exceptions can be made on a case by case bases.

Discretion Clause

  • All refunds or exceptions are granted solely at the discretion of the RetroPeak Solutions Directors Team.


5B. Disputes Policy

issuing a dispute or unauthorized refund may result in any or all of the following actions:

  • having your services revoked and or terminated.
  • Account Suspension
  • Account Blacklist from purchasing Further services/assets/products from us.
  • Being Banned from our Discord Server.

6. Unauthorized Use, Piracy, and Legal Action

  • Immediate account suspension;
  • Revocation of active services and license keys;
  • A permanent IP and account ban;
  • Placement on our blacklist system;
  • Legal action for copyright infringement or breach of contract;
  • Removal from our Discord server;
  • Reporting to relevant authorities if applicable.

No refunds will be issued under any circumstances in the event of unauthorized use, policy violations, piracy, or abuse.

7. Service Modifications

We reserve the right to update or discontinue any part of our services at any time. Continued use of our services after any such updates means you accept the updated Terms. 

  • RetroPeak Solutions is not Liable or Required to Notify You when any of these terms are changed/removed or amended/updated it is your/ the clients/ user’s responsibility to read over the terms frequently we may provide a notification via discord or email when theses terms are update but a notification is not always guaranteed in times for e.g but not limited to (a System Outage, Insufficient Staff) if we are able to issue a Notification/Alert we will do our best to.

8. Limitation of Liability

  • To the maximum extent permitted by law, RetroPeak Solutions shall not be liable for any indirect, incidental, or consequential damages arising out of or relating to your use of our services.

9. Governing Law

  • These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in accordance with the legal processes of that jurisdiction.

10. Contact Us

📧 Email: [email protected]
🌐 Website: RetroPeak Solutions
📍 Company: RetroPeak Solutions

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